Mediation is an out-of-court procedure to resolve a conflict. It is used professionally and successfully as a modern and forward-looking conflict resolution method.

The mediation process is a communication process structured by phases and moderated by the mediator. The mediator does not make decisions for the parties. Rather, he/she guides the parties through the individual phases as a neutral third party and structures the conversation in such a way that the parties themselves can work out solutions that are tailored to their needs.

When can mediation be useful?

Mediation is particularly useful when:

  • Negotiations or discussions stagnate;
  • a future-oriented agreement is sought without the conflict continuing to simmer in a different form later on;
  • the parties do not want to settle their conflict in a court case;
  • a cost-effective and timely solution is sought;
  • the parties wish to determine the content and design of the solution themselves.

How does mediation work?


You contact us. We will briefly discuss the situation and the further procedure by telephone.

Order clarifications

Here we discuss the framework conditions, such as expectations/concerns, rules of conversation, cost (sharing) and confidentiality. A written mediation agreement is then concluded.

Topic collection

In this phase, the topics and points of contention that the participants want to talk about are collected.

Clarification of interests

In this phase, the parties present their views and positions on the individual points. With the help of the mediator, their wishes, interests and needs are then clarified. The parties gain clarity here about their own needs and also about the wishes of the other side.


Based on the newly created understanding of each other, solution options are collected and jointly evaluated. Only those options are selected with which the parties agree.


Finally, the results are recorded in a written agreement and signed. If necessary, this is submitted to the competent court or authority for approval.


  • Separation and divorce
  • Neighborhood
  • Inheritance and succession issues
  • Conflicts in the workplace
  • School and training


Evelyne Roduner

"As a mediator, I guide the parties involved to sustainable solutions. With my legal expertise, I ensure that these are also within the legal framework."